unstucrpyh

Privacy Policy

This Privacy Policy explains how unstucrpyh AS ("we", "our", or "us") collects, uses, and protects your personal information when you use our restaurant customer experience analytics services and website.

Last updated: January 2026

Data Controller Information

unstucrpyh AS is the data controller responsible for your personal data. Our contact information is:

  • Company: unstucrpyh AS
  • Registration Number: CVR36289746
  • VAT Number: DK36857429
  • Address: Nyhavn 13, 1049 Copenhagen, Capital Region, Denmark
  • Email: privacy@unstucrpyh.top
  • Phone: +45 33672608

Data Collection

We collect various types of personal data to provide and improve our restaurant analytics services. The data we collect includes:

  • Contact Information: Name, email address, phone number, company name, and job title when you contact us or register for our services
  • Account Information: Username, password, and account preferences for accessing our analytics platform
  • Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and time spent
  • Communication Data: Records of your communications with us, including support requests and feedback
  • Restaurant Data: Customer experience data, operational metrics, and analytics insights related to your restaurant business
  • Technical Data: Device information, operating system, and technical specifications for service optimisation

How We Use Your Information

We use the personal data we collect for legitimate business purposes, including how we use your information to:

  • Provide Services: Deliver our restaurant analytics platform and customer experience insights
  • Account Management: Create and manage your user accounts and access to our services
  • Customer Support: Respond to your enquiries, provide technical support, and resolve issues
  • Service Improvement: Analyse usage patterns to enhance our platform features and functionality
  • Communication: Send service updates, security alerts, and relevant business communications
  • Compliance: Meet legal obligations and enforce our terms of service
  • Analytics: Generate insights and reports to help improve restaurant operations and customer experience
  • Marketing: With your consent, send promotional materials and information about new features

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfil our service agreements with you
  • Legitimate Interests: Our legitimate business interests in providing and improving our services
  • Consent: Where you have given explicit consent for specific processing activities
  • Legal Obligation: Compliance with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist in delivering our services
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have explicitly consented to the sharing

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognising equivalent data protection standards
  • Other legally approved transfer mechanisms

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. Our data retention periods are based on:

  • Account Data: Retained while your account is active and for 3 years after account closure
  • Communication Records: Kept for 5 years for customer service and legal purposes
  • Analytics Data: Aggregated and anonymised data may be retained indefinitely for service improvement
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

  • Access: Request access to your personal data and information about how it's processed
  • Rectification: Request correction of inaccurate or incomplete personal data
  • Erasure: Request deletion of your personal data in certain circumstances
  • Restriction: Request restriction of processing in specific situations
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing based on legitimate interests or for direct marketing
  • Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at privacy@unstucrpyh.top or +45 33672608. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Staff training on data protection practices
  • Incident response procedures

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

Contact Information

If you have any questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us:

  • Privacy Officer: privacy@unstucrpyh.top
  • Phone: +45 33672608
  • Address: unstucrpyh AS, Nyhavn 13, 1049 Copenhagen, Capital Region, Denmark

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable law.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.